We feel pride and joy when our customers applaud us for our efforts and hard work, which inspires us to thrive even more for our continuing commitment to excellence.
I can honestly say that the team are very flexible, happy and committed employees. The team is always available to assist when additional requests for valet come through & when last minute requests are thrown into the mix as well. But your team was great. they were calm, collected and always willing to help.
Director of Front Office Fairmont Bab Al Bahr
We would like to take this opportunity to thank you and your team for the amazing job that you guys are doing at our venue.The two valets and you are doing a great job for our guests and it is much appreciated. We wish you good luck in 2019.
Restaurant Manager Caramel Restaurant & Lounge - Abu Dhabi
It is indeed always my pleasure dealing with you as you show yourself as a professional and experienced person always willing to assist and go extra mile. You display a great attitude “ I do, I can”, which makes my work easier as I always can rely on your high organisational skills. I do not recall anyone in my mind, who replies my emails so fast and efficient as you always do. You are always responding immediately in WhatsApp whenever there is a work related need. I do appreciate you coming to our Resort to help with busy operations even without me asking you to do so, or just passing by regularly to inquiry if everything is goes smooth with valet parking operations. Thank you for your responsiveness at all the time and such professionals like you is rare to find. It’s just in one word pleasant and easy to work with you.
It’s important to mention that we have had already 3 mystery shoppers (external quality service auditors) during the last three months, and the valet team always proved themselves professional and achieved 100 % score without fail. All in all, I’m happy having your company assisting our hotel, and thanks a lot for your continuous support. Please keep up such a great spirit and I wish more success and rewards to come to you, your team and company.
Guest Services Manager Saadiyat Rotana Resort & Villas
On behalf of Bellservices and Front Doors Team, we would like please to THANK ATLANTIS VALTRANS team for always assisting us at the bell desk and porte cochere, of course without compromising the operation at the valet/main entrance . This past 2 weeks we have been very busy with the front door and belldesk operations and the team has always been there – ready to support us with the operation. The team work we have especially during busy period have been very strong that even we do not discuss the operation on daily basis, we already know how we can help and assist each other. Again, THANK YOU TEAM for always blowing away our guests – both internal and external guests.
Manager – Bell Services, Front Doors and Transportation Atlantis, The Palm
I was really pleased with the services provided by your company, especially on a very short notice order. Mr. Kamel was a great help, communicative and responsive, an example of professionalism on a mission that was not that easy as we had defaults on the gulf carts (battery issues).We will definitively keep contact, thank you again for the great team work.
Laetitia Troussel Nomada
May 15, 2018
This is to place on record the excellent service provided by you in getting the repairs of my car done. My car was scratched by the valet person in Jumeirah Creekside Hotel and I thought as the regular practice, will have to go through lot of pain points for getting the same rectified. From the time I got in touch with you till the time of getting the car back, it was the smoothest customer experience. The professionalism with which it was handled is commendable. Really appreciate and thank you for the timely and prompt service provided. More than customer service it was customer delight. Once again thanks for the efforts and excellent service.
May 06, 2018